GoodX is a comprehensive billing system that can assist when it comes to modifiers. Settings can be activated to automatically apply modifiers where needed e.g. 0005. This minimises human error of codes being left out to maximise your practice income. Very powerful price models optimise billing and maximises provider income.

The GoodX system has a full clinical system. See Clinical Notes

Fully integrated diary for a faster reception. A powerful and robust diary that is customisable for each user. Customisations include booking statuses, diary display modes, colours and visibility as well as a diary-integrated task list. Plus, it includes an automated benefit checker

GoodX has a fully integrated diary with:

  • An intuitive layout and navigation,
  • Flexible diary time slots,
  • Multiple diary setup and viewing of multiple diaries on one screen
  • Online bookings.

The GoodX diary integrates with the myGrandCentral patient portal to easily import patient demographics. Furthermore it integrates with electronic clinical notes and an SMS system to provide a truly integrated solution

Through the MyGrandCentral patient portal (app and website), patients can now book appointments in real-time, 24/7, online with your practice. The appointments are integrated into the GoodX diary and all patient details will import with the booking.

  • Control available appointments, minimum lead hours and maximum future days.
  • Brandable embedded online booking link can be included on your website.
  • Telemedicine video call appointments supported if doctor wishes to enable it.


Facial recognition is a new time saving feature allowing the software to recognise a patient’s face, opening the correct file/booking and giving the receptionist the ability to greet a patient by his/her name and minimising mistaken identity.

Provides a view to setup multiple visit treatment plan with billing. Print multi visit treatment plan and corresponding fee estimates and bill as work gets completed.

The reporting dashboard helps you manage your entire practice in one place. It provides an overview of the practice’s performance with:

  • Turnover report
  • Code breakdown report
  • Practice overview report
  • Booking status report
  • Booking type report

Customisable automated reports to cut down on manual processing at month-end.

To support the workflow of most medical bureau’s to collect many different claims and submit them to the medical aid together (in batch), at the end of the day, GoodX supports both batch and real-time claim submissions.

Reporting can be done over multiple practices. You can generate numerous different monthly and quarterly reports like a summary age analysis.

The task manager allows the doctor to assign task to individuals in the office making office management more effective and convenient and provides a place for feedback once the task is done.

Doctor can pin tasks on diary which works great for script requests and can even automatically pin incoming pathology based on result range.

Sharing of surgical theater list with hospital and other doctors through the GrandXChange system, allowing POPI compliance and reduced admin load by sharing details electronically.

GoodX bed management provides real-time information to help hospital staff to manage patient flow thus improving staff efficiency and helping hospitals meet performance targets. Reminders as well as meal orders can be done from bed management system.

GoodX easily and accurately does all your practice’s billing:

  • Sophisticated multiple price lists and billing groups to optimise turnover
  • Easy to use and powerful ICD-10 diagnosis coding
  • Material billing
  • Fast macro (combination) billing
    • Allows you automate complex billing tasks so that they are done consistently and correctly every time with a single “click”, and without the possibility of human error
    • Allows users with very little computer skills to perform complicated billing tasks
  • Set-up of treatment plans for patients
  • Generate estimates for patients
  • Using real-time switches with billing to send invoices (claims) directly to medical aids
  • Dispensing of medicines with correct quantities and signata

The case manager is used to effectively manage patients’ notes, billing and authorisations from admission to discharge.

Creates an automated recall list based on billed codes or use comprehensive DAMA system.

Control your cash collections and make them auditable with our fully functional cash register.

It supports:

  • User sessions
  • Change calculation
  • Cash up with blind balancing
  • Administrative overview and sign off

  • Paperless notes
  • Vitals
  • Side room investigations
  • Pathology (e-order and e-results)
  • Visually flag risks like Framingham.
  • Review of systems with diagrams which can be drawn on
  • Photos taken with cellphone add-on can be securely added to clinical notes
  • Diagnosis and treatment notes
  • Scripting with drug interaction checking
  • Sick note and referral letter
  • Clinically driven billing
  • Enter/upload PDF reports
  • Structured graphable notes as well as free form notes
  • Customisable report templates

Complete, sophisticated debtor management system (credit controller) to minimize bad debt, lower the cost of debtor management and provide critical business information. The CCA can drive your debtor controller or be fully automated.

Some of the features are:

  • On screen debtor management
  • Automated Contact/patient Management
  • Automated diary scheduling
  • Detailed credit history (calls & letters)
  • Automated follow-up correspondence
  • Built-in flexible report and letter designer
  • Easily configurable to meet your credit control needs
  • GoodX allows you to email and fax your credit control correspondence dramatically reducing your costs when compared to manually printing and posting

Full creditors module including stock management, dental labs and surgical assistants

  • Simple and easy to use
  • Graphical interface used to capture periodontal chart with plague, bleeding and associated bleeding score.
  • Visual observation and treatment planning screen that can generate a treatment plan with automated billing

  • Integrated real-time claims to most schemes (Discovery, Medscheme, MHG and Bestmed) with real-time patient validation to non-realtime schemes
  • Free patient validation
  • Free patient/family detail import
  • Free benefit check with select schemes (including savings, authorisations and network doctor)
  • Claim follow up screen with rejection resolve mechanism
  • Easy electronic PDF proof of submission from claim review screen to save time
  • Electronic remittances (ERAs) to increase accuracy and improve speed.
  • Validations, claim follow up screen, ERAs and proof of submissions all contribute to easier management and increased cash flow
  • Free resubmissions and rejections

We offer the lowest price for real-time medical claim switching in the market with excellent quality of service!

(powered by Quant Engineering Solutions (Pty) Ltd)

An ERA is an electronic remittance advice which provides you with the details about providers’ claim payments and rejections with rejection reasons.

Receive remittance advice directly in GoodX from the medical aid and automatically reconcile remittance advices to save time.

No more manual capturing of medical aid remittance. Import and evaluate, while still being in full control of the allocations before posting.

Automatically sends SMS with payment link through MyGrandCentral system to make online credit and debit card payments easy.

Payment link mechanism provides click feedback, which helps drive credit control process.

Payment system has no upfront cost, only pay per use.

Register patient for protocols with options to recall, send messages and even ask the patient to complete surveys. Manage patient follow up electronically with daily or weekly surveys and home measurements. Patient’s feedback leads to automatic categorisation with tailored follow up/management.

POPI compliant emailing. Send reports and referrals with a secure link and get replies filed back electronically into your clinical system.

The myGrandCentral Kiosk is a self service system that supports patient check ins, payments and bookings all by using the myGrandCentral patient portal. It is used to verify patient details, scan patient documents, consent to terms and conditions and even collect a patient’s medical history. This reduces patient administration, reduces typing errors with an import and compare function and increases peak patient throughput in your practice.

Using the kiosk in the waiting area, patients can register on the myGrandCentral patient portal, share their health records, alert your staff to their arrival, reduces the administrative burden by importing patient demographics seamlessly

The myGrandCentral Kiosk can be custom branded with the practice’s logo and colour scheme to look more professional and adhere to your brand identity.

Through the myGrandCentral channel a link can be sent to patients. The link contains available patient details (from sparse details taken at booking time to full demographics for existing patients) to review, correct and/or complete. The link also contains practice T&Cs which the patient can agree to. These details can be seamlessly checked or imported into GoodX lightening the administrative burden.

Compliance to the Protection of Personal Information Act (POPIA), also known as the POPI Act, will be mandatory for most organisations in South Africa.

POPI stands for Protection of Personal Information.  Regardless of whether there is a law or not, organisations should be considering what Personal Information they capture, manage and store, and how best to secure this.  It make common, logical sense that this information is sensitive, and shouldn’t be exposed.  One of the principles that we all should consider is “privacy by design”.  This means that we should consider privacy implications in all our processes and systems, and build security and privacy concepts into the day-to-day operation of our organisations. POPI is all about Privacy, and this means security.

(For more information: http://www.popiact-compliance.co.za/popia-information)

Need more convincing?

We will gladly call you back and provide a demo of our software