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In today’s digital age, social media has become an integral part of our lives, extending its reach to the medical… read more

In today’s fast-paced healthcare landscape, medical practice software has become an indispensable tool for optimising patient care and enhancing overall… read more

In a world where positive change and innovation are essential for healthcare practices, we invite you to be a part… read more

In the healthcare industry, customised patient communication is essential to providing high-quality patient care. It is the cornerstone of building… read more

Managing creditors in a healthcare practice is a crucial aspect of financial management. Assistants and stock suppliers are typical creditors… read more

As the big hype about the Protection of Personal Information Act dissipates like mist before the sun, it is pertinent… read more

GoodX Software is excited to announce that we are now an official reseller of Topcon Harmony in South Africa. Through… read more

GoodX Software proudly announces that they will be hosting a conference entitled Practice of the Future at Birchwood Hotel, Gauteng.

Thinking about debt management is never a feel-good experience. However, debt management is vital for the financial survival of the business that can prevent bad debt and promote a healthy cash flow.

As a healthcare provider, you understand the importance of a smooth medical aid claims billing procedure. If cracks in these processes develop, it opens the possibility for mismanagement, additional admin load and it adds a dent in your bank account.

Telehealth is a relatively new technology, yet few people understand what it is and even fewer understand how it works! Take advantage of this online tool and learn how to implement it in your practice.

Reporting is the most helpful tool to investigate if all the information was captured correctly and, after that, to provide valuable management information that can potentially optimise income.

Appointing competent personnel will assist the practitioner in ensuring that all duties are performed and that the practice is thus run effectively and accurately.

One of the most significant concerns any healthcare practice faces is the possibility of fraud. Practitioners can become so focused on patient care that it is easy to neglect the proper management of financial and other risks.

The latest trend is that practices are moving towards a paperless environment, which has the benefit of using fewer storage facilities, working from any place at any time, and reducing the risk of information loss or unauthorised access.

The topic of medication adherence can be a challenging one. Patients think they are more adherent than they actually are, and doctors suspect they are not, but have limited time to intervene and even less insight into what really goes on between visits.

We’re all familiar with a simple username and password to access important information, devices, and apps – but so are attackers. How can you add an extra layer of security? This is where multi-factor authentication comes in.

They say “time is money”, and this principle is crucial for any business that bills according to time. Repetitive procedures and standard forms are the perfect indicators to prompt a practice to re-evaluate its workflow to see if it can save on effort and time.

A healthcare practice management solution will help a practice run effectively and efficiently to provide top healthcare to patients and be financially beneficial.

GoodX maintains and upgrades the security safeguards of the GoodX Cloud and all client’s software hosted on the cloud to satisfy the risk management demands of the Protection of Personal Information Act 4 of 2013 (POPIA).

Healthcare practices store a substantial amount of personal information of patients and medical debtors, who are defined as data subjects in terms of the Protection of Personal Information Act 4 of 2013 (the Act).

Although the Covid-19 pandemic has rightly been the dominant focus for healthcare practitioners, the government has not relented on the coming into effect of the Protection of Personal Information Act 4 of 2013 (POPIA).

The pitfalls of consent as a legal ground for processing personal information.

Do you know what a work training program is? What about its advantages? GoodX has completed its own work training program, which may prove useful to your practice.

Although the Covid-19 pandemic has rightly been the dominant focus for healthcare practitioners, implementing the POPIA requirements is something that every healthcare practice must pursue.

Facial recognition technology is upon us in South Africa. Facial recognition is a subset of AI which can be the answer to the increased demand for healthcare services, safety and security.

Finding reliable resources is a tough and time-consuming challenge for any healthcare professional. EMGuidance might be the solution for you.

It can be frustrating to wait for medical claims to pay-out. This is where Mettle’s medical factoring comes in as a simple and fast working solution.

Struggling to quickly find a reliable locum during the COVID-19 pandemic? LocumBase will take the risk away.

Looking for an easy-to-use video Doctor consultation application? Talk to a Doctor online, from the comfort of your home, with just a few clicks.

Payment links, are they secure? How does one use a payment link? We’ll give you a quick run-down on what they are and which steps you should follow when you receive a payment request from your practitioner.

As a patient, you might be unfamiliar with the online solutions that your practitioner is using, such as Telemed and Payment Links. We will show you just how easy to use and secure these tools are.

Healthcare professionals have been encouraged to remain open during the COVID-19 pandemic. But how can you help without getting infected? A policy example will be included to assist you.

Are you uncertain about the POPI Act in South Africa and need your questions answered? We will be answering the top 7 most frequently asked questions to help you understand the basics.

Unsure what Role-Based Access Control is? Here we will give you an explanation of what RBAC is, the benefits thereof and an example that can be used in a medical practice.

Backing up your data sounds like a mundane task, but it shouldn’t be taken for granted. It’s an essential strategy for any medical practice in this day and age where technology has become a big part of our lives.

Wondering whether you should take your practice onto the cloud? Here are a few things that you need to know before you do.

As a healthcare professional with your own medical practice, you need to treat it as the business it is. What… read more

The healthcare industry is data sensitive and technological improvements, such as medical software, have enabled healthcare professionals to use this data to improve their productivity. However, the question comes to mind: how safe is all this data?

Introduction Now, in order to run an efficient medical practice, you might want to invest in a complete medical practice… read more

The owner/practitioner of a successful medical practice knows that it’s important to include different roles and responsibilities into the practice’s operations to ensure all duties are taken care of.

In this blog, we will discuss a few tips/strategies that you can follow in order to build, grow, and maintain your medical practice’s brand. Whether you are trying to revamp your practice’s image or starting from scratch, you can apply the following tips.

We are halfway through the series of opening a new medical practice in South Africa. In this blog, we will… read more

As part of opening your new medical practice in South Africa, the question comes: Should I buy or lease my medical office space? How do you choose which one is better?

As part of our series on How to Open a Medical Practice in South Africa, there are a few things you need to do before opening your medical practice. We will give you a quick guideline of where you need to get registered in South Africa before you open your doors.

Your business plan is a powerful tool. As we mentioned before, your business plan will form your practice’s foundation and guide you through each stage of starting your new practice.

It takes years of education and experience to become a doctor. Now it’s time to add your own personal touch and move towards owning your own medical practice.

In 'n ideale wêreld sal die internet slegs deur pasiënte gebruik word as 'n beginpunt om vas te stel of 'n simptoom ernstig genoeg is om 'n doktersbesoek te regverdig.

Although it is the patient’s responsibility to follow treatment plans, when they choose not to do so, their actions may negatively impact the reputation of your medical practice, and end fatally for the very people you’re trying to help.

It doesn’t matter whether you were in the wrong or not; all it takes is one disgruntled patient, and your entire life’s work can suddenly be compromised.