Date: Donderdag, 19 Maart 2020
Time 08:30 - 16:00
Venue: GoodX Conference Room, 46 Tambotie Avenue, Val-De-Grace, Pretoria
Cost: 30% Early Bird Discount: Register and Pay before or on 06 March 2020, GoodX Client Participants who are eligible for CEUs: R 1 250 pp, Standard Participants who are eligible for CEUs: R 1 750 pp, GoodX Client Participants who are not eligible for CEUs: R 650 pp, Standard Participants who are not eligible for CEUs: R 850 pp, (Lunch and Textbook included)
Register: Before/onSunday, 15 March 2020
Click here to Register for this course
Enquiries: 012 845 9888 / [email protected]

What is practice management?

Practice Management is the management of all business aspects of a medical practice. Practice management monitors the most basic processes of the practice and the tasks associated with those processes to ensure the efficient and effective operation of the healthcare business in order to provide better healthcare to patients.

Example: Within Appointments, the following tasks will be performed:

  • Document all appointments in the diary;
  • Capture debtor and patient information without error;
  • Validate the medical aid information;
  • Arrive patients on the software so that the practitioner can see which patients are already in the waiting room.

Why practice management?

Any healthcare practice is a business which needs to be managed effectively and efficiently in order to provide top healthcare to patients and be financially beneficial for owners, practitioners and personnel. If all parties involved in the healthcare practice work toward optimising the productivity of the practice, all parties benefit.

Good practice management causes a chain reaction that leads to more patients, more profits and better healthcare.

Who needs to become acquainted with this information?

  • the owner of the healthcare practice who needs to design procedures or authorise the practice manager to design procedures for his or her practice; and
  • the practice manager (or the person who fulfils the role of the practice manager) who needs to implement these critical business processes and check that the tasks are completed and reports are generated and analysed.

How to implement Practice management into the practice?

There are some critical business processes that need to be implemented for the healthy operation of a practice. The practice management diagram illustrates the core processes in a healthcare practice.

Within each segment of the diagram, e.g. Appointments, there are numerous tasks to be performed to complete the process. This course explains the basic tasks related to each critical business process and why each task is necessary. It is the responsibility of the practice manager to make sure every employee in the practice knows which tasks to perform and what role/s they fulfil within the practice in order to effectively complete all critical business processes.